PROCESSING TIME

All orders are shipped the next business day. 📦

SHIPPING TIME

 Canada

Express — 1–2 business days

Standard — 3–5 business days

 United States

Express — 2–3 business days

Standard — 4–8 business days

 International

Shipping times vary by destination and are calculated at checkout.

SHIPPING ADDRESS

Please double-check your shipping address before placing your order. We cannot make changes once your order has shipped and are not responsible for incorrect addresses. 🤎

DELAYED OR LOST PACKAGES

Once your order has shipped, Hair So A1 is not responsible for delays, lost, stolen, or misdelivered packages.

Please contact the shipping carrier directly for any delivery issues.

PICKUP ORDERS

Orders are available for local pickup in Laval, QC.

You’ll receive an email with pickup instructions once your order is ready. 

All pickup orders are ready within 24 hours, usually the same day.

For urgent pickup requests, please send us a DM on Instagram.